Motorola H65XAN6RR4BN - Manual (Page 115)

107
Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting TELUS Mobility Client
Care, note the message, numeric code, and the
conditions under which it appeared. The following
table lists and describes the status messages.
Status
Messages Message Description
Number Not in
Service The number that you entered is not
valid.
User Not
Available The handset that you called is either
busy, out of coverage, or turned off.
Please try again later.
User Not
Authorized The person that you called has not
purchased this service.
Please Try Later This service is temporarily not
available. Please try again later.
Service
Restricted This service was restricted by TELUS
Mobility, or this service was not
purchased.
Service Not
Available You are either out of coverage or
having problems with provisioning.
System Busy The system is experiencing heavy
traffic. Please try again later.
Service Conflict This service cannot be enabled
because an incompatible service has
already been turned on.
Please Try
Again An error occurred. Please try again.
SIM PIN
incorrect. Try
again. You have entered an incorrect PIN
number.
Please Enter
Special Code You have inserted a SIM card that will
not work with a TELUS Mobility
handset. Contact TELUS Mobility
Client Care if you believe this is a valid
SIM card.
Self Check Error
+ Number Code A fault was detected with your
handset. If this error recurs, note the
error code and contact TELUS Mobility
Client Care.
Self Check Fail
+ Number Code An operational fault was detected with
your handset. Note the numeric code,
turn your handset off, and contact
TELUS Mobility Client Care.
Status
Messages Message Description