Chapter 6 service and support, 1 getting help, Chapter 6 – Maxtor QUICKVIEW ATA User Manual
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Service and Support
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 6-1
Chapter 6
SERVICE AND SUPPORT
6.1
GETTING HELP
Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast
to view the model number and serial number of your drive. These numbers can be
used to get help from Maxtor Support, register your drive, and look up information
on the Maxtor website.
Please visit www.maxtor.com
t
o obtain comprehensive support information, such
as:
• Warranty Services
~ Drive returns (RMS), Warranty Status, Limited Warranty Statement
• Product Support
~ Installation Tutorials, Specifications, Jumper Settings, Installation Guides,
Product Manuals
• Software Downloads
~ Installation Software, Utilities, Diagnostics
• Knowledge Base
~ Troubleshooting information, FAQs, resolved problem database
• Product Index
~ Current and Legacy Maxtor product’s listing
Click on Worldwide Support to access the Knowledge Base, download software
updates, register your drive, and get assistance via e-mail.