Fault diagnosis and troubleshooting – MAXDATA NOTEBOOK PRO 5500 IR User Manual

Page 45

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MAXDATA Notebook PRO 5500 IR

Fault Diagnosis and Troubleshooting

If a problem occurs while working with your computer, first of all try using the following

information to solve the problem.If the problem persists, switch off the system for several

minutes and then restart it. You will lose all unsaved data, but the system may work properly

again. Subsequently contact your dealer or customer support agent.
Despite pressing the power switch the computer remains switched off.
Possible cause of the problem:

• The battery is missing or is incorrectly installed.

Note:

• The power on LED is not lit.

Troubleshooting:

• Make sure that the battery is in the battery compartment and is inserted properly.

• Check that the battery terminals are making direct contact.

• Connect your notebook to the power adapter so that the battery (if present) can

recharge.

Possible cause of the problem:

• Battery level low.

Note:

• The battery display LED flashes.

Troubleshooting:

• Operate the computer using the power adapter. If the system does not immediately

start up, switch off the computer and then restart it.

The screen is not working.
Possible cause of the problem:

• The energy saving mode is activated.

Note:

• The suspend LED flashes.

Troubleshooting:

• Press the on/off button.

Possible cause of the problem:

• The screen settings are incorrect.

Troubleshooting:

• Press the spacebar, several times if necessary.

• If an external monitor is connected, switch it on.

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