Motorola SYMBOL MINISCAN MSXX04 User Manual

Page 105

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background image

Maintenance and Troubleshooting

9 - 3

Scanner does not function.

Accidentally scanned Host
Trigger
, Level Trigger, or
Pulse Trigger from

Trigger

Options on page 3-5

.

Download the SSI Demonstration Utility for
MiniScan
from

http://www.symbol.com/contactsupport

.

Install the utility, then use the utility to change the
Trigger Mode parameter 138 (8Ah) to the value
04h (Continuous Mode) via SSI. See

Chapter 11,

Simple Serial Interface (SSI)

, and

Trigger Modes

on page 10-14

.

Alternatively, use the utility's soft trigger button to
activate the scanner, and scan the Continuous
option of the Trigger Mode parameter.

Note that this utility does not work with Motorola’s
non-handshaking interface cable
(p/n 25-63736-01R).

Connect an interface cable which has an external
trigger jack, a push button trigger cable, and a
power supply to the scanner. You can purchase
these cables from Motorola, or make a similar one
using the scanner’s pinouts as a reference. See
the specification chapter for your MiniScan model
for pinouts.

Using a momentary switch, short the scanner’s
trigger line to ground to activate the laser, then
scan the Continuous option of the Trigger Mode
parameter.

Table 9-1

Troubleshooting

Problem

Possible Cause

Possible Solutions

NOTE

If after performing these checks the symbol still does not scan, contact the distributor or call Motorola
Enterprise Mobility Support at the telephone number listed on

page xv

.

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