Matrox Electronic Systems M.Key/100 - Manual (Page 4)

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Matrox M.Key License Agreement, Warranty, and Service
C. End-user registration
Before using your Matrox M.Key product, please take a moment to register your product in the Matrox M.Key
Support section of our web site a
t www.matrox.com/video/support. The information you provide will assist Matrox
to quickly diagnose and correct any problem that might arise when using the product. Only registered end users
are entitled to customer support.
D. Hardware limited warranty
MATROX WARRANTS TO YOU, THE ORIGINAL PURCHASER, WHO PROVIDES AN ADEQUATE PROOF
OF PURCHASE, THAT THE MATROX M.KEY HARDWARE PRODUCTS WILL BE FREE FROM FACTORY
DEFECTS FOR A PERIOD OF ONE (I) YEAR FROM THE DATE OF PURCHASE. MATROX WILL REPAIR
OR REPLACE, AT THE CHOICE OF MATROX, THE MATROX M.KEY HARDWARE PRODUCTS WHICH
PROVE TO BE DEFECTIVE DURING THE WARRANTY PERIOD, PROVIDED THAT THEY ARE
RETURNED TO MATROX, SUBJECT TO THE FOLLOWING LIMITATIONS:
Matrox's limited warranty covers only those defects which arise as a result of normal use of the hardware and does
not apply to any:
✄ improper or inadequate maintenance;
✄ incompatibilities due to the user's hardware or software applications with or in which the Matrox product
interfaces;
✄ product of a special or custom-made nature;
✄ unauthorized modification or misuse;
✄ improper installation, misapplication or negligence;
✄ operation outside the product's environmental specifications;
✄ improper site preparation or maintenance;
✄ software;
✄ other causes that do not relate to a product defect;
✄ defects or damage suffered as a result of force majeure (including theft);
✄ defects or damage suffered as a result of normal wear and tear, and/or
✄ stolen goods.
If Matrox receives from you, during the applicable warranty period notice of a defect in a warranted hardware
product and the defective Matrox product in question, Matrox shall at its sole option, either repair or replace the
product, and shall return the repaired product or a replacement product within a reasonable delay. The replacement
product may not be new, provided that it has functionality at least equal to that of the product being replaced. This
warranty is valid in any country where Matrox hardware products are distributed by Matrox or its authorized
dealers.
This limited warranty statement gives you specific legal rights. You may also have other rights which vary from
state to state in the United States, from province to province in Canada, and from country to country elsewhere in
the world.
E. Limitations of warranty
EXCEPT FOR THE SOFTWARE LIMITED WARRANTY AND HARDWARE LIMITED WARRANTY
STATEMENTS, NEITHER MATROX NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER
WARRANTY OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO MATROX
PRODUCTS. MATROX SPECIFICALLY DISCLAIMS (AND YOU, BY ACCEPTING THE MATROX
PRODUCT, SPECIFICALLY ACCEPTS SUCH DISCLAIMER AND WAIVES) ALL OTHER WARRANTIES,
EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR OR INTENDED PURPOSE OR USE AND
THE WARRANTY AGAINST LATENT DEFECTS, WITH RESPECT TO THE HARDWARE AND/OR
SOFTWARE. MATROX FURTHER DISCLAIMS ANY WARRANTY THAT MATROX PRODUCTS, IN