Setup program reports an irq problem – Matrox Electronic Systems LE G450 User Manual

Page 28

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28

Matrox Graphics Card – User Guide

Problem

Setup program reports an IRQ problem

(3D and video programs don’t work)

1

Cause

Your computer or program may not work well with bus mastering.

1

Solution

Disable bus mastering:
(If you want to continue using bus mastering, see the other solutions.)

Windows 98/Me/2000/XP –

1

Access the Matrox PowerDesk

Options

property sheet (

see “Accessing PowerDesk

property sheets”, page 9

).

2

Clear the

Use bus mastering

check box.

3

Click

OK

#

OK

#

Yes

to accept the changes and restart your computer.

Windows NT 4.0 –

1

Access the Matrox PowerDesk

Performance

property sheet (

see “Accessing PowerDesk

property sheets”, page 9

).

2

Clear the

Use bus mastering

check box.

3

Click

OK

#

Yes

to accept the changes and restart your computer.

2

Cause

Your computer may not have given an interrupt request (IRQ) to your Matrox graphics card
or may have given one used by another device in your computer. This may be because your
computer’s “Plug-and-Play” feature is turned off.

Windows 98/Me/2000/XP – To check the display adapter’s IRQ:

1

Windows 98/Me – Click

Start

#

Control Panel

#

System

(double-click)

#

Device

Manager

.

Windows 2000 – Click

Start

#

Control Panel

#

System

(double-click)

#

Hardware

#

Device Manager

.

Windows XP – Click

Start

#

Control Panel

#

Performance and Maintenance

#

System

#

Hardware

#

Device Manager

.

2

Click the plus sign to the left of the

Display adapters

. An “

X

” through an icon means the

hardware has been disabled. A circled exclamation point through the icon means the
hardware has a problem.

3

Double-click the name of your Matrox display
adapter to open a properties dialog box. The
type of problem is displayed in the

General

tab

#

Device status

area. Check also the

Resources

tab

#

Resource type

list for an

Interrupt Request

.

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