Mercedes-Benz 2003 C-Class - Manual (Page 210)

210
Controls in detail
Useful features
The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
ț automatic and manual emergency
ț roadside assistance and
ț information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button æ and to lower,
press button ç.
̈ To activate, press the SOS button, the
Roadside Assistance button • or
the Information button ¡, depend-
ing on the type of response required.
Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after turning the key in starter
switch to position 2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button • and the Information
button ¡ stay on longer than ten sec-
onds or do not come on). The message
TELE AID – VISIT WORKSHOP! appears for
approx. ten seconds in the multifunction
display.
i
The SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button •
and the Information button ¡ are
located below the center armrest
cover.
!
The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.