Motorola BR700 - Manual (Page 65)

SECTION 4 TROUBLESHOOTING
4-2 SECTION 4, TROUBLESHOOTING
! Ensure that your Ethernet adapter is enabled. Check the System
Tray at the bottom right of your display to see an icon that looks
like a monitor. You can click on this to see the status of
your Ethernet adapter. Also on your PC in Control Panel >
Network and Dial-Up Connections, you can examine the state of
your Ethernet adapter.
My broadband modem already uses a built-in router.
Because the two routers will cancel each other out, turning off the
NAT function in the modem will enable access for your router. Refer
to your modem’s documentation for further instructions.
Software Solutions
I would like to test to see if my Internet connection is alive.
For this, you will use the ping command to test the connection.
Before attempting, ensure that Obtain an IP address automatically
has been selected in the computer’s settings
and that you have an IP
address assigned. Refer to Section 2: Configuration > Configure
Your Computers, for further details.
1 Open a command prompt by clicking Start and Run.
! For Windows 98 and ME, in the Open field, type command
and press Enter or OK.
! For Windows 2000 and XP, type cmd.
! Or, navigate using your Start button to
Programs>Accessories>Command Prompt.
2 In the Command window, type ipconfig.
! You should see an IP address for your network adapter:
Ethernet Adapter Local Area Connection:
Connection-specific DNS Suffix.: Example.example.example.com.
IP Address. . . . . . . . . . . . : 192.168.20.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.20.1
3 In the Command window, type ping the Router’s IP address and
press Enter. For example type: ping 192.168.20.2.