Your two year guarantee, Exclusions – Morphy Richards 73332 User Manual

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Morphy Richards products are intended for household use only.

Morphy Richards has a policy of continuous improvement in product quality and
design. The company therefore reserves the right to change the specification of
it’s models at any time.

The After Sales Division

Morphy Richards Ltd

Mexborough, South Yorkshire,

England, S64 8AJ

Helplines (office hours)

UK 0844 871 0949

Spare Parts 0844 873 0715

Republic of Ireland 1800 409 119

VC73332 MUK Rev 3 09/08

YOUR TWO YEAR

GUARANTEE

It is important to retain the

retailer’s receipt as proof of

purchase. Staple your receipt

to this back cover for future

reference.

Please quote the following

information if the product

develops a fault. These

numbers can be found on

the base of the product.

Model no.

Serial no.

All Morphy Richards

products are individually

tested before leaving the

factory. In the unlikely event

of any appliance proving to

be faulty within 28 days of

purchase, it should be

returned to the place of

purchase for it to be

replaced.

If the fault develops after 28

days and within 24 months

of original purchase, you

should contact the helpline

number quoting model

number and serial number on

the product, or write to

Morphy Richards at the

address shown.

You will be asked to return

the product (in secure,

adequate packaging) along

with a copy of proof of

purchase.

Subject to the exclusions set

out below (1-7), the faulty

appliance will then be

repaired or replaced and

dispatched usually within

seven working days of

receipt.

If, for any reason, this item is

replaced during the 2 year

guarantee period, the

guarantee on the new item

will be calculated from

original purchase date.

Therefore, it is vital to retain

your original receipt or

invoice to indicate the date of

initial purchase.

To qualify for the two-year

guarantee, the appliance

must have been used

according to the

manufacturer’s instructions.

For example, the filters must

have been regularly cleaned

as instructed.

Morphy Richards shall not be

liable to replace or repair the

goods under the terms of the

Guarantee where:

EXCLUSIONS

1

The fault has been caused or

is attributable to accidental

use, mis-use, negligent use

or used contrary to the

manufacturer’s

recommendations or where

the fault has been caused by

power surges or damage

caused in transit.

2

The appliance has been used

on a voltage supply other

than that stamped on the

products.

3

Repairs have been attempted

by persons other than our

service staff (or authorised

dealer).

4

The appliance has been used

for hire purposes or non-

domestic use.

5

The appliance is second

hand.

6

Morphy Richards are not

liable to carry out any type of

servicing work under the

guarantee.

7

Consumables such as the

filters and belt are not

covered by the guarantee.

This guarantee does not

confer any rights other than

those expressly set out

above and does not cover

any claims for consequential

loss or damage. This

guarantee is offered as an

additional benefit and does

not affect your statutory

rights as a consumer.

This guarantee is valid in the

UK and Ireland only.

For electrical products sold within the

European Community. At the end of the

electrical products useful life, it should

not be disposed of with household

waste.

Please recycle where facilities exist.

Check with your Local Authority or

retailer for recycling advice in your

country.

73332 rev3 10/9/08 09:56 Page 8

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