Motorola XU2100 - Manual (Page 22)

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Troubleshooting
Symptom Try This:
No Power
Recharge or replace battery 53871 battery (NTN8971 or
NNTN4190). Reposition or replace alkaline batteries. For Nickel-
Metal Hydride batteries, “Installing the Nickel-Metal Hydride
Battery” on page 17 or “Battery and Charging Options” on
page 22.
Message not
transmitted
Make sure M is completely pressed while transmitting.
Recharge, replace and/or reposition batteries.
Verify the transmit light is illuminated while speaking.
Hearing other
noises or
conversation on
a channel
Frequency or Interference Eliminator Code may be in use,
change on all radios if possible. See “Programming the
Interference Eliminator Code” on page 33.
Poor Audio
Quality
Scramble Code is On (2-watt models only), and/or setting does
not match other radios’ settings. See “Programming the
Scramble Feature” on page 34.
Bandwidth of radios does not match. See “Programming
Bandwidth (when FCC allowable)” on page 34.
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Limited talk
range
Steel and/or concrete structures, heavy foliage, buildings or
vehicles decrease range. Check for clear line of sight to improve
transmission. See “Talk Range” on page 26.
Wearing radio close to body such as in a pocket or on a belt
decreases range. Change location of radio.
Message not
received
Confirm radios have the same Channel, Frequency, Interference
Eliminator Code and Scramble Code settings, depending upon
model. See “Programming Features” on page 31.
Recharge, replace and/or reposition batteries.
Move to another location. Obstructions and operating indoors, or
in vehicles may decrease range.
Verify that the radio is not in Scan mode. See “Scanning
(XU2600 and XV2600 only)” on page 29.
Heavy static or
interference
Radios are too close, they must be at least five feet apart.
Radios are too far apart or obstacles are interfering with
transmission.
Keypad locked Unlock by holding \ for three seconds.
Symptom Try This: