Motorola WA840G User Manual

Page 60

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SECTION 4

TROUBLESHOOTING

4-2

WA840G

My computer is experiencing difficulty in connecting to the access
point.

!

Ensure that all of your cable connections are firmly connected.
This includes the cables from the wall to your modem, between
the router and modem, and, if available, from the access point to
your PC.

!

Ensure that your LEDs are not lit

Red

or not at all. For further

information about LED descriptions, see Section 1: Overview.

!

Ensure that you are using Ethernet cables and not telephone
cables between the router and modem or router and PC, or if
available, access point and PC. Ethernet cables use a wider
RJ-45 style plug using 8 wires where telephone style plugs use
the smaller RJ-11 style plug using 4 to 6 wires.

The plug on the left is RJ-45; the plug on the right is RJ-11 – use only

RJ-45.

!

Ensure that your Ethernet adapter is enabled. To check the
status of your adapter, click the monitor icon in the System Tray

at the bottom right of your screen.

You can also check the status of your Ethernet adaptor by
selecting Control Panel > Network and Dial-Up Connections.

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