Troubleshooting guide – Memorex MMP8560 User Manual
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TROUBLESHOOTING GUIDE
If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM
CAUSE
SOLUTION
Unit will not
Dead battery, or not
Replace battery and install
turn on.
installed properly.
properly.
Lock switch is in the
Slide switch to the Unlock posi-
Lock position.
tion.
No sound.
Headphones are not
Insert headphones.
inserted.
Volume is set too
Raise the volume.
low.
The MP3 or WMA files Download uncorrupted
are corrupted.
files.
FM distorted.
Station not tuned.
Retune station and extend
headphone wire.
Download Failure.
Damaged USB cable. Replace cable.
The computer is not
The USB cable is
Make sure USB cable is
recognizing the
not securely connected. securely connected.
player.
Driver is not installed
Install driver and/or see
or computer is not
pages 9 through 14 for
compatible.
compatibility.
WMA files with DRM
Incorrect downloading See pages 15 through 16 to
cannot playback.
methods.
download WMA files with DRM.