Keyboard, mouse and touchpad problems – Motorola L3392 User Manual

Page 125

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Troubleshooting

8-9

The hard disk drive in-use indicator glows without blinking.

l The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.

Keyboard, Mouse and Touchpad Problems

The keyboard does not respond.

l Try connecting an external keyboard. If it works, contact the
authorized dealer, as the internal keyboard cable might be loose.

The numeric keypad is disabled.

l Make sure that

Num. Lk

is switched on. (Check if the

Num. Lk

LED

Indicator

lights green or not.)

The external keyboard does not work.

l Make sure that the keyboard cable is properly connected.

The PS/2 mouse does not work.

l Make sure that the mouse cable is properly connected.

l Make sure that the pointing device is enabled in the SCU program.

The serial mouse does not work.

l Make sure that the mouse cable is properly connected.

l Make sure that you connect the mouse before booting the computer.

l Make sure that the serial port is enabled in the SCU program.

The touchpad does not work, or the pointer is difficult to control
with the touchpad.

l Make sure that the touchpad is clean.

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