Siemens ST60 - Manual (Page 76)

Questions & Answers
76
ST60 english retail, A31008-H6855-A101-1-7619 (11. December 2003,
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Problem Possible causes Possible solution
Text message cannot
be sent.
Service provider does not support
this service.
Contact your service provider.
Phone number for service centre not
set or incorrect.
Set service centre (p. 43).
SIM card contract does not support
this service.
Contact your service provider.
Service centre overloaded. Repeat procedure.
Recipient does not have a compati-
ble phone.
Check.
EMS pictures and
sounds not displayed
at destination phone.
Destination phone does not support
the EMS standard.
No Internet access
possible.
Incorrect WAP profile set, or wrong
or incomplete settings.
Check settings or contact your service pro-
vider.
PIN error/
PIN2 error.
Three wrong entries. Enter the PUK (MASTER PIN) supplied
with the SIM card according to the instruc-
tions. If the PUK (MASTER PIN) has been
lost, contact your service provider.
Phone code error. Three wrong entries. Contact Siemens Service (p. 72).
Service provider
Code error.
No authorisation for this service. Contact your service provider.
Too few/too many
menu entries.
Functions may have been added or
deleted by the service provider via
the SIM card.
Check with your service provider.
No fax possible. Wrong settings in the PC. Check settings.
No authorisation for this service. Contact your service provider.
Charge meter does
not work.
Charge pulse is not transmitted. Contact your service provider.
Damage
Severe shock. Remove battery and SIM and re-insert them. Do not dismantle the phone!
Phone became wet. Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Stand mobile upright in an air current. Do not dis-
mantle the phone!