Mitel 5212 - Manual (Page 37)

Mitel ® Model 5212/5224 IP Endpoint User Guide for Inter-Tel ® 5000 Systems 19
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Answering and Placing Calls
The following instructions describe how to answer and place internal and external calls and
how to use related features.
Answering Calls
Your endpoint may be preset to automatically answer incoming internal calls in Handsfree
Mode. To disable Handsfree Mode, see “Using Handsfree Mode” on
page 31 . After
disabling Handsfree Mode, you can use your handset or headset to answer incoming calls.
To answer a call:
Lift the handset, or press (Speaker) to answer a call while using a headset or to
answer a call in Handsfree Mode. See “Using Handsfree Mode” on page 31 .
If you are currently on a call, press the flashing IC or Call button to answer a waiting
call. See
“Answering Waiting Calls“ below.
Answering Waiting Calls
If you receive a call while you are on another call, you hear a “call waiting” tone, the IC or
Call
button flashes, and the display shows the Caller ID information (if available).
To answer a waiting call:
Press the flashing IC or Call button. This places the first call on hold and connects
you to the waiting call. You can also place the first call on hold before you answer the
waiting call. See “Placing Calls On Hold” on
page 32 .
Using Automatic Line Access
Automatic Line Access connects you to incoming internal or external calls when you pick
up the handset or press
(Speaker). When Automatic Line Access is turned off, you
must press the flashing IC or Call button to answer incoming calls.
To use Automatic Line Access for incoming IC calls:
With the handset on-hook, dial 361 to turn on (or off). AUTO IC ACCESS ON (or
OFF) appears.
To use Automatic Line Access for incoming external (trunk) calls:
With the handset on-hook, dial 360 to turn on or off. AUTO TRNK ACCESS ON (or
OFF) appears.
NOTE
By default, internal (intercom) calls are assigned to the IC button, and external
calls are assigned to the Call buttons.