Power fail bypass capability, Customized system programming reports, Audio diagnostics – Inter-Tel CS-5400 User Manual

Page 270

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System Features

INTER-TEL

®

CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005

Page 252

Power Fail Bypass Capability

Power Fail Bypass Capability

The Inter-Tel CS-5200/5400 chassis contains relay contacts that can be used for power fail
bypass. This feature allows one or two single line phones to connect to predetermined trunks in
the event of a processor board failure or a power failure. The single line phones and CO trunks
are required.

Customized System Programming Reports

Customized system programming reports can be created through the database. The program-
mer can select the programming area to be reported and then select the information that will be
included. When extension numbers are listed in a report, they can be sorted by name, extension
number or circuit number. Reports can also be titled.

Audio Diagnostics

The Audio Diagnostics feature code (320) allows users to generate diagnostics information for
audio problems. When the Audio Diagnostics feature is initiated, users are prompted to answer
questions about the audio problems by pressing specific dialpad buttons. Based on those
answers, the system generates Alarm 128 on the Administrator endpoint. For details, refer to

“Managing System and Network Alarms’’ on page 49

.

The Audio Diagnostics feature can be accessed when the endpoint is idle or when the user is
on an active call. The amount of diagnostics information that the endpoint provides to the sys-
tem depends on the state of the endpoint when the feature is accessed. An active call produces
more diagnostic information than an endpoint in an idle state. If users do not want to access the
Audio Diagnostics feature while on a call, they can access the feature immediately after they
hang up.

In the following scenarios, the diagnostics information is not captured:

If the user accesses the Audio Diagnostics feature but does not respond to the prompts
on the display, the feature times out after 30 seconds.

If either the user or the other party terminates the call before completing the diagnos-
tics, the feature is terminated.

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