Inter-Tel CS-5400 - Manual (Page 210)

System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Page 192 Optional Account Codes
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Forced – Long-Distance Toll Calls Non-Validated: When this account code type is
enabled, the user only has to enter an account code if the system detects that a long dis-
tance call (a toll call outside of the local area codes) has been dialed when the ARS is
used. The code is not checked against any lists, and the call is allowed as soon as the
code is entered. Endpoints with this account code type cannot forward calls to outside
phone numbers.
•
None: If the user will not be required to enter an account code, this option is selected.
The user may still use optional account codes or enable the Account Code For All Calls
Following feature, as desired.
If the system is installed in a network, the network validates account codes against the account
code table on the same node as the caller. The account code follows the call as it moves from
node to node and appears on every SMDR record associated with the call. However, if an
optional account code is entered during the call, that account code will be used in the SMDR
report.
If ARS Dial Rule #5 (Add Account Code) is enabled, the account code must be entered before
the end of dialing for it to be included in the dialed digits. Forced, standard, and “all calls fol-
lowing” account codes are automatically entered before the digits. If using an optional account
code, it must be entered after seizing a trunk, but before dialing the number, to be included in
the ARS digits.
Optional Account Codes
Optional account codes can be entered at any time during a call. These user-defined codes are
not preprogrammed, but must be within the maximum length set in programming. If entered,
optional account codes are printed in the SMDR report for that call in place of standard or
forced account codes that may have been used.
To enter an optional account code after selecting a trunk or while on an outside call:
1. Inter-Tel endpoints: Press the Special button and enter the Optional Account Code fea-
ture code (390). Display endpoints show ENTER ACCT CODE. The outside party, if
any, does not hear you enter the code.
Single line endpoints: Hookflash and enter the Optional Account Code feature code
(390). The outside party, if any, hears music until step 2 is completed.
2. Enter the account code using the dialpad; Inter-Tel endpoint users may press a Speed
Dial button to enter an account code number that has been stored in that Speed Dial
number location. (Display endpoints show numbers. You hear a single progress tone
when the code is accepted. Single line users are reconnected when the system accepts
the account code. (If an account code is entered that has fewer than the programmed
maximum number of digits, press
to return to the call. Pressing will cancel the
account code entry.)
Enabling the Account Codes for All Calls Following Feature
You can use the Account Code For All Calls Following feature to enter an account code once
and apply it to all calls placed from that endpoint until the feature is canceled. The account
code is stored in system memory and is used for all calls made by that endpoint. It affects other
account code programming as follows:
Forced: If forced account codes are enabled for the endpoint, the “all calls following” account
code is used for all calls and the user will not be prompted to enter an account code until the
“all calls following” code is canceled.
NOTE
If account codes are validated, and the Account Code For All Calls Following is
an invalid code, calls will not be allowed at the endpoint until the code is
removed or reprogrammed.
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