Voice mail administrator procedures – Inter-Tel CS-5400 User Manual

Page 75

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Administrator Procedures

INTER-TEL

®

CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005

Freezing/Unfreezing the Network History

Page 57

To freeze or unfreeze network history:

1.

While on-hook, enter the Diagnostics Mode feature code (9900/9100) to turn on diag-
nostics mode. The display shows DIAGNOSTICS ON.

2.

Enter the Network Freeze Zone System Histories feature code (9939/9139) or Network
Unfreeze Zone System Histories feature code (9989/9189). Display shows SELECT
FRZ ZONE (0–9) #.

3.

Enter the number of the zone you want to freeze or unfreeze. The display shows
FREEZE ZONE XX IS FROZEN (or UNFROZEN). If you attempt change the state of
the system history to its current status,
the display shows FREEZE ZONE XX
ALREADY FROZEN (or UNFROZEN).

4.

Enter the Diagnostics Mode feature code (9900/9100) to turn off diagnostics mode. The
display shows DIAGNOSTICS OFF.

Voice Mail Administrator Procedures

If your phone has been programmed as the Voice Mail Administrator, you can use special fea-
tures that are not provided to other voice mailbox owners. The Voice Mail Administrator mail-
box has all the end-user mailbox features, plus the ability to do the following:

Record a broadcast message

Perform mailbox and group list maintenance

Create and select custom audiotex recordings (voice mail company greetings, auto
attendant recordings, call routing announcements, and hunt group overflow and
announcement station recordings)

Import fax documents

Customize or reinstate voice mail prompts

To begin using the Voice Mail Administrator’s mailbox you will need to first initialize the
mailbox.

To initialize the Voice Mail Administrator’s mailbox:

1.

Dial the voice mail access number.

2.

Say “Login” or press

to identify yourself as a subscriber.

3.

Say or enter the Voice Mail Administrator’s mailbox number.

4.

Enter your default password (mailbox number) and then press

.

5.

If you want a password, enter a new password using digits 0–9 (up to 12 digits), and
then press

when you are done. The messaging system plays back your password.

If you do not want to use a password, just say “Skip” or press

.

6.

Say “Accept” or press to accept the entry or say “Erase” or press to erase and re-enter
your password. The system prompts you to record your directory name.

7.

After the tone, record your first and last names.

NOTE

If ASR is enabled for your mailbox, you have the option of issuing a spo-
ken command or pressing a dialpad button. For ASR guidelines, refer to
“Automatic Speech Recognition” on

page 264

.

NOTE

To provide system security, all mailboxes and extension IDs should have
a password. To make the passwords difficult to guess, they should not
match the mailbox number or consist of one digit repeated several times.
This is especially important for the Voice Mail Administrator's mailbox,
which allows programming access to other mailboxes.

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