I.R.I.S. QP-1800 - Manual (Page 13)

QuietPower 1800 Inverter Owner’s Manual Rev 15 OCT 01 Page 13
7 Warranty
Iris Technology manufactures its products from parts and components that are new or equivalent to new
in accordance with industry-standard practices. Iris Technology warrants the QuietPower Inverter to be
free from defects in workmanship or materials for 24 months from the date of purchase. Proof of
purchase is required for warranty service. During the warranty period, Iris Technology will, at its option,
repair or replace the defective product free of charge. This warranty will be considered void if the unit has
suffered any physical damage or alteration, either internally or externally, and does not cover damage
arising from improper use or from use in an unsuitable environment. This warranty will be considered
void where the product has been misused, neglected, improperly installed, or repaired or modified by
anyone other than Iris Technology , without prior authorization by Iris Technology.
Repair or replacement are your sole remedies and Iris Technology shall not be liable for damages,
whether direct, incidental, special, or consequential, even though caused by negligence or fault.
Iris Technology owns all parts removed from repaired products. Iris Technology uses new and
reconditioned parts made by various manufacturers in performing warranty repairs and building
replacement products. If Iris Technology repairs or replaces a product, its warranty term is 90 days or the
balance of the original warranty, whichever is longer.
This is Iris Technology’s only warranty, and the Company makes no warranties, express or implied,
including warranties of merchantability and fitness for a particular purpose.
8 Warranty Service
If your QuietPower Inverter requires service, please return it Iris Technology directly:
Phone: (949)975-8410
Toll Free (866)240-9540
Fax: (949)975-8435
Email [email protected]
Iris Technology Corporation
17175 Von Karman Avenue, Suite 104
Irvine, CA 92614-0904, USA
You must obtain a Return Authorization Number from Iris Technology before returning the QuietPower
Inverter directly to Iris Technology. Do not return the QuietPower Inverter to Iris Technology without first
obtaining a Return Authorization Number. When you contact Iris Technology to obtain service, be
prepared to supply the serial number of your QuietPower Inverter.
If you are returning the unit from the USA, follow this procedure:
1. Obtain a Return Authorization Number from Iris Technology.
2. Package the unit safely, preferably using the original box and packing materials. Include the Return
Authorization Number, a return address where the repaired unit can be shipped, a contact telephone
number, and a brief description of the problem.
3. Ship the unit to Iris Technology, freight prepaid:
If you are returning the unit from outside the USA, please contact the place of purchase or the local Iris
Technology dealer in your country.