Troubleshooting – Insignia NS-CL02 User Manual

Page 18

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18

Insignia NS-CL02 CD Clock Radio

www.insignia-products.com

Troubleshooting

Caution

Do not try to repair the clock radio yourself. Doing so will
invalidate your warranty.

Problem

Possible cause

Solution

The CD does
not play

The disc may be inserted
incorrectly.

Check the disc and insert it
correctly.

The disc may be dirty or
defective.

Check the disc and make sure that
is clean and not bent or scratched.

The pickup lens may be dirty.

Clean the pickup lens.

There is moisture or
condensation in the player.

Let the player warm up to room
temperature for 60 minutes, then
try again.

The source is not set to CD.

Set the source to CD.

Intermittent
sound

The disc may be dirty or
defective.

Check the disc and make sure that
is clean and not bent or scratched.

The pickup lens may be dirty.

Clean the pickup lens.

The player is being subjected
to excessive vibration or shock.

Place the player on a stable
surface.

Poor headphone connection.

Make sure that the headphones are
firmly plugged in.

Noise or sound
distorted on AM
or FM radio
broadcasts

FM—The antenna wire is not
extended.

Extend the FM antenna.

AM—The radio is not
positioned correctly.

Rotate the radio until the best
reception is obtained.

No sound

The volume control is turned
down.

Increase the volume.

The AC power adapter is
unplugged.

Plug in the AC power adapter and
press

(Standby/on) to turn on

the radio.

No sound from
headphones

The headphone plug is not
inserted fully into the
headphone jack.

Plug in the headphone connector
firmly.

No sound in
Line-in mode

The external device is not
connected correctly.

Make sure that the connection is
correct.

The alarm does
not turn on

The alarm is not activated or
set correctly.

Set and activate the alarm as
described in “Setting the clock and
the alarm” on page 15.

The clock is not set.

Set the clock.

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