Troubleshooting, Important advice – Innotek UltraSmart IUT-300E User Manual

Page 9

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• The goal of training is to condition your dog to respond to

your verbal commands under all situations. You should plan
on using the collar for at least four months. A good rule is,
once started with a remote trainer, to regularly have the collar
on when you take the dog out. This will ensure that he will
always be imprinted with the correct response to your
commands and that you are always in control.

Troubleshooting

If the collar appears not to be working, try the following:

• Adjust the collar strap to fit.
• Test the collar. If no light, replace the battery.
• If the remote display is out, replace the remote battery.
• Turn on the components as shown in the Quick Start Guide.
• Check that the contacts are tightened
• Ensure that the contacts are touching the dog’s skin.
• If necessary, trim the dog’s hair or use the longer contacts to

ensure proper skin contact. Never shave the dog’s neck.

• Try a stronger stimulation level.

If you cannot solve the problem by following these steps, please
call your authorized Innotek Service Center.

IMPORTANT ADVICE

1. Read the complete instructions and follow all directions. If you

have any questions, please call your authorized Innotek
Service Center.

2. This device is intended for use only on dogs. Never attempt to

use it for any purpose not described in this manual.

3. Keep out of the reach of children.
4. Never perform set-up procedures while the collar is on your

dog.

5. Any collar worn for extended periods can cause a condition

similar to bedsores, known as Pressure Necrosis. To reduce
the possibility, you must do the following:

• Never leave the collar on the dog for more than 12

consecutive hours.

• Examine the dog’s neck daily for any signs of a rash or a

sore.

• Supervise your dog during the first 2 days of training.
• Check the fit to prevent excessive pressure; you should be

able to insert one finger between the collar strap and your
dog’s skin.

• Wash the dog’s neck area and the contacts of the collar

weekly with a washcloth and mild hand soap; rinse
thoroughly.

• If the condition persists beyond 24 hours, see your

veterinarian.

6. Metal tags and collars should be removed when using the

remote training collar as they may interfere with proper
operation.

7. Do not attempt to dismantle or repair any components of this

system; doing so will void the warranty in full. The
computerized circuitry should be serviced only by an
authorized expert.

8. Realize that because dogs have unique temperaments, there

is no way of knowing how your dog will react to the
introduction of a remote training collar system. For the safety
of your dog, a long lead should be used during initial training
so you have control of the situation.

9. If you have reason to believe that your dog may pose a danger

to others, harm itself, or react adversely to the collar, do not
rely solely on this product to train your dog. If your dog shows
signs of growling, snarling or biting while using the collar, stop
immediately. Aggression in dogs has many causes. We
recommend that you consult a knowledgeable professional
dog trainer or animal behaviorist who has experience with
aggressive dogs if your dog has shown any of these
characteristics.

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IUT-300E Manual 1/19/05 7:15 PM Page 10

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