John Lewis JLTDC01 - Manual (Page 23)

23
Repairs - After Sales Service
In the unlikely event of your appliance requiring service, or
if you wish to purchase spare parts, please contact our ex-
tended warranty administrators by telephoning:
0870 01 07887
They will give you details for your local Service Force Cen-
tre.
Before calling out an engineer, please ensure you have read
the details under the heading „Something not Working“.
When you contact the Service Force Centre you will need
to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The model and serial number of the appliance (found on
the rating plate - see picture)
5. The purchase date found on your receipt
.
Please note that a valid purchase receipt is required
for in-guarantee service calls.
So that you always have these numbers at hand, we recom-
mend you to make a note of them here:
Mod.: .......................................................................
PNC: ........................................................................
S.N.: ..........................................................................
Your dryer is covered by a 3 year parts and labour
guarantee (see separate details given at point of
sale). Please retain your purchase receipt safely for
the service ingeneer to verify the purchase details.
Spare Parts
Always insist on genuine spare parts.
An authorised service engineer should service this product,
and only genuine spare parts should be used.
Under no circumstances should you attempt to repair the
machine yourself. Repairs carried out by inexperienced per-
sons may cause injury or serious malfunctioning. Contact
your local Service Force Centre.
An authorised service engineer always insist on genuine
spare parts.