Configuring event logs – Smart Technologies SMART Meeting Pro 3.1 User Manual

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5. Go to %APPDATA%\SMART Technologies\RemoteInk\RemoteInkClientSettings.xml,

and then delete RemoteInkClientSettings.xml (if it exists).

I M P O R T A N T

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If the network address of the computer hosting Remote Ink service software changes, then

you have to reconfigure the RemoteInk.exe.config file with the new address for the

computer hosting Remote Ink service.

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If you migrate Remote Ink service to a new host computer, you must uninstall the software

from its original host computer. This is because computers hosting Remote Ink client have

cached the network address of the original computer hosting Remote Ink service and will

continue to attempt to connect to this computer. However, some computers hosting Remote

Ink client will attempt to autodiscover and connect to the new computer hosting Remote Ink

service. Computers hosting Remote Ink client that are connected to different Remote Ink

service host computers are unable to interact with each other using Remote Ink service.

Configuring event logging and meeting cleanup
in Remote Ink service

This section provides information on the following optional Remote Ink service configuration

procedures.

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Configuring event logging

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Configuring meeting cleanup

Configuring event logs

This section contains information on configuring the way significant Remote Ink service program

events are logged. Use the procedures in this section to do the following:

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Configure which significant Remote Ink service program events are logged.

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Create a custom event source to redirect output from the default application log to a log

dedicated to Remote Ink service program events.

T I P

Redirecting output from the default application log is helpful if you’re troubleshooting Remote

Ink service and want a log containing only Remote Ink service program events.

C H A P T E R 5

Configuring Remote Ink software

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