Sun Microsystems SUN FIRE X4640 - Manual (Page 59)

Troubleshooting SIA
This section provides information about Sun Installation Assistant (SIA) error messages, the
SIA installation log file, as well as procedures for debugging an unattended PXE-based network
installation.
Topics in this section include:
■ “SIA Error Messages” on page 59
■ “SIA Installation Log File” on page 60
■ “ILOM Remote Console Mouse Issue With SIA” on page 60
■ “Debugging Unattended Installation Problems” on page 60
SIA Error Messages
If SIA encounters an error or an unexpected condition, it generates an error message. You
might encounter a number of straightforward error messages such as the following:
You have inserted Disc 3 but the system requires Disc 2. Please insert Disc 2.
You might also attempt to use SIA with versions of Linux or Microsoft Windows that are not
supported. In that case you might see error messages such as the following:
The media you have provided is not a release that is supported by Sun
Microsystems, Inc. on this platform. You cannot use the Sun Installation
Assistant to install this product and associated software.
In this case, choose one of the following options:
■ To install a supported product, click Back and then insert the appropriate media.
■ To install a product not supported by SIA, click Exit to exit the Sun Installation Assistant
and reboot the system. You can now install the unsupported product as you normally would
without SIA.
For a list of supported operating systems, see “Supported Operating Systems” on page 13 .
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