Sierra Products EF-4001B - Manual (Page 8)

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EASYFIRE will automatically switch to 12 volt provided you have
the 12 volt battery option installed.
run the fan in the CLEAN OUT position with the door open
for approximately one minute or until ash is no longer being
picked up by the fan. Remem ber, you must always check
the clean out cap on the tee after utilizing the CLEAN OUT
feature.
4. Keeping the Glass Clean: If soo t dep osits acc um ulate
on the glass, clean with window glass cleaner and a
paper towel when the glass is cold.
5. Po lishin g th e G old and Nickel: All chrom e and gold
plating used on the EASYFIRE heater can be cleaned
with a soft cloth and non-abrasive cleane r.
6. Cleaning & Polishing Gold and Nickel Plated Parts:
Gold and N ick el is a soft m eta l and th erefore a fra gile
surface. Prior to the first burn it is important to use
W index or c om para ble produ ct and a s oft clean c loth to
wip e any m arks off all gold surfa ce s or the hea t will
ca us e th e m arks to rem ain in the surface perm an en tly.
Always clean the gold surface when the heater is COOL.
7. Doo r glass replace me nt: Should the door glass
become broken it may be replaced by scraping the sealer
from around the ou ter edge of the glass. Ca refully pry
glass from door frame then clean all sealer from fram e.
Obtain a replacement glass from your local dealer and
attach glass to door using High Temperature Silicon
Sealer (min. 400 / F). Apply sealer to all four corners of
the glass and set glass into frame. Apply sealer to mating
edge of glass and fram e. Allow two hours dry tim e before
installing doo r onto hea ter. Note: Replace with Corning
Pyro-Ceramic Glass only. Refer to parts list for
specifications.
Troubleshooting Guide
The following scenarios are provided in order to help you
locate a difficulty if the heater performs in a manner which
would seem to indicate a malfunction:
l. P ro ble m : I loaded the heater for start-up, pressed the
button and pellets started but the fire didn't keep going.
Solution: Rem ember that the timer on start up runs
about 10 minutes and if the heater has not heated up
enough to deactivate the timer you will have to start over
by pressing the button to off and then back to MEDIUM
or HIGH.
2. P ro ble m : The heater was lit and burning properly, then
suddenly it stopped feeding pellets.
Solution: a) The thermostat setting is to low and the has
ca lled for the sto ve to s hu t do wn . b) Ch ec k p ellet su pp ly
in hopper. If empty, fill and follow start-up procedure as
ou tline d in the beginning of this m an ua l. c) Occ as ionally,
a foreign object, debris or an excessive amount of saw-
dust can enter the feed mechanism and jam the feed
chute. If this happens, you must empty the hopper and
check the feed chute to see what is causing the jam.
Rem ove any foreign material or object and re-start the
hea ter. CAUTION: Keep fingers and hands clear of feed
mechanism when heater is on.
3. P ro ble m : Th e fire w as b urnin g we ll and the n it beg an to
overfeed pellets and started backing up into the pellet
feed chute, smothering the fire.
Solution: W he n th e pellets a re overfeed ing, it us ua lly
m eans that the air flow has been red uced. Ch eck the F ire
Pot air intak e ho les to b e su re the y are clear. C hec k to
see if Fire P ot wa s pro perly se ated in pot tra y. Che ck to
see if the manifold may have filled with Fly-ash. If you
use a low g rade pellet, an d clink ers (fus ed a sh a nd d irt)
form in the botto m of the Fire P ot, it will cho ke the air
intak e (you m ight co nsider ch ang ing the bran d of p ellets
to one that burns cleaner). You must let the fire go out
before rem oving and clean ing the Fire P ot.
Ne ve r va cuum ou t the hea ter w hen th e he ater is in
operation! The hot ashes can lodge in your vacuum
cleaner and cause a fire!
You must clean the manifold regularly in order to insure a
good air to fuel ratio, thus allowing the heater to "breathe"
properly. You must also check the vent pipe and tee to see
that they are not clogged and full of ash.
4. P ro ble m : Heater was burning well and then soot began
form ing on the glass door.
Solution: Black soot forming on the glass door means
that the combustion is not right and the heater needs a
good clean out. Some brands of pellets burn much richer
than others and you might have to change brands of
pellets and/or have the air/fuel settings re-adjusted by
your dealer. It is normal to have the glass cloud up after
several hours of burning but it should wipe off with a
go od win do w c leane r. If the glass turns black quick ly,
then the heate r nee ds a goo d clea n ou t.
5. P ro ble m : W e had a power failure and the heater
emitted smok e for about five minutes.
Solution: If the heater emits smoke during a power
failure, and you have frequent power failures then we
suggest you purchase the battery back-up system. If the
vent pipe is installed according to these instructions the
smok e will syphon out of the pipe in most instances.
6. P ro ble m : After several week s of outstanding perfor-
mance, the heater suddenly stopped and the red light
under the control button came on. This light is the Hi
Te m p/Flu e Ind icator Light.
Solution: The Hi-Temp/Flue Indicator light indicates that
Fly-as h has built up in the exh au st s yste m and/o r there is
a restriction in the exhaust/flue system. Check the pipe
system for excessive ash and clogging, particularly the
vent cap. Remove the clean out cap on the tee and
make sure that ash has not blocked the exhaust air flow.
This automatic shut down in case of flue clogging is a
safety feature and if the shut down occurs it means you
have a problem and should consult a service technician
and/or clean your pipe and heater thoroughly. If you feel
the Fly-ash build up is excessive, we sugg est that you try
another brand. In moist climates the pellets and Fly-ash
can actu ally abso rb m oistur e from the air and crea te
creo so te a nd a severe clogging problem . Ke ep this in
mind when you store and handle your pellets. The heater
warranty does not cover the quality of the fuels used or
the way they may be han dled either before or after you've
purchased them.
7. P ro ble m : I turned off the switch and the heater kept
running.
Solution: This is normal. The exhaust blower will keep
runn ing until it cools down and th en it will auto m atic ally
turn off. This can vary by the temperature the exhaust
has reac hed and the temp erature of the cooling air.