Troubleshooting, Siemens service – Siemens A40 User Manual

Page 34

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33

07.05.2001

B35_03_error.f

A40 englisch A31008-H4400-A1-1-7619

Troubleshooting

Siemens Service

Worldwide assistance is provided by Siemens Partners - a simple phone call away.
See service numbers (

¼

p. 38) or visit our Internet site.

Internet: http://www.my-siemens.com

If your phone appears faulty, first check the section

¼

"Troubleshooting", p. 32.

If the problem persists contact your service provider or specialist dealer.
Incorrect use will render the warranty invalid.

Problem

Possible Cause

Possible Corrective Measures

Cannot write in
PhoneBook

Call restriction set.

Check PhoneBook restrictions.

PhoneBook is full.

Delete PhoneBook entries.

Cannot find Phone-
Book

SIM has been changed.

Refit original SIM.

Voice Mail not work-
ing

Divert not set.

Set Divert (

¼ p. 21).

6

flashes continu-

ously

Message store full.

Delete a message to make room
(

¼ p. 18).

Cannot send a mes-
sage

Service provider does not support this service. Contact your service provider.

Service Centre not configured.

Configure Service Centre (

¼ p. 19).

Destination does not have compatible phone. Check.

Cannot set a func-
tion

Not supported by service provider or
registration required.

Contact service provider (

¼ p. 38).

Network provider
CODE error

Not authorized for this service.

Contact network provider.

Accidents

Severe impact
damage

Internal damage could result.

Remove and refit battery and SIM
card (

¼ p. 6).

Do not dismantle phone.

Immersion in water Internal damage could result.

Remove battery and SIM. Dry immedi-
ately with a cloth, do not heat.
Dry connector contacts thoroughly.
Stand unit upright in airstream.
Do not dismantle phone.

Reset all phone settings to their original condition

Enter

*

#9999#

and press

:

. The phone code and the settings for the SIM card and the network will not be

affected.

,

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