Poor stereo reception, Screen is solid blue, Blank channel map page – Sanyo DIR-2000 User Manual

Page 23: Troubleshooting no picture or no sound, Cannot select or scan some channels, Index

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23

Poor stereo reception

Is the quality sound better?

Yes. Problem is with program or weak signal (station, cable, or satellite reception).
No.

Change channels.

Press AUDIO key.

Did the Blue Screen disappear?

Yes. Normal operating conditions. You are changing channels faster than the video can be processed.

No. Signal might be too weak to be received. Try installing an outdoor antenna or repositioning

existing antenna.

Before calling for assistance, please look for the condition that most closely resembles your problem in the following charts, then

follow the instructions for that condition. Visit our web site at

www.sanyoctv.com

or call toll free 1-800-877-5032.

Screen is solid blue

Press the Channel
Up/Down key once.

Is the channel map page still blank?

Yes. Problem could be NO ATSC or NTSC signal received during channel search process.

No.

Press CHannel Map to select Map page. Channels will be available only if the

transmitted signals were detected.

Blank Channel Map Page

Start Channel
Search.

Troubleshooting

No Picture or No sound

Is picture and sound ok?

Yes. Maybe a blank channel (signal not being transmitting or weak) was selected.
No.

Check to be sure all your equipment is properly connected, turned on, tuned to channel 3 or 4

(VCR or TV), and correct mode selected.

Press the Volume key
and Change Channels.

Did the problem go away?

Yes. It may have been the channel scan memory or V-Guide settings.

Cannot select or scan some channels

Press the RESET key
twice (personalized settings
will be reset to factory defaults).

My remote control will not operate my SDB or other equipment

Press the SDB or other
mode keys on the Remote
Control. Then try it again.
Be sure to point the remote
control at the equipment.

Does the remote control work now?

Yes.

Another mode was selected. Press the appropriate key to operate the different types of

equipment. (Remote must be programmed. Refer to Quick ‘N Easy.)

No.

Replace the batteries or confirm that they are properly installed.

Index

Analog tuner, 6
Antenna, refer to Quick ’N Easy
Aspect ratio, 4, 7, 12
Audio reception, 19
A/V jacks, 21
Brief banner, 4, 8, 14
Category tabs, 4
Channel map, 8, 10, 13, 16, 17
Channel scanning, 4, 13, 17, 18
Channel search, 4, 10, 13
Channel selection, 9, 17, 18
Clock/day setup, 8, 15

Closed captioning, 9, 22

Digital audio output, 8, 15

Digital tuner, 6

Direct channel selection, 4, 18

Express channel, 17

Full banner, 8, 14, 19

Initial channel, 4, 8, 14, 21

Major channel, 14, 17, 18, 19

Menu language, 8, 16

Minor Channel, 14, 17, 18, 19

Movie rating, 20

NightScan, 4, 8

Output Jacks, 6

Picture adjustment, 12

Pix shape, 7, 9, 12

Remote control, 9, 10

Remote programming, refer to Quick ’N Easy

Resetting the SDB, 21

Scan mode, 7, 12

Sub channel, 18, 19

TV ratings, 20

V-Guide (Parental Control), 20

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