Troubleshooting – Sony 560TVL User Manual

Page 22

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Troubleshooting

Problem

The Motion Detection
function does not
work.

Color is not correct.

The screen flickers
continually.

RS-485
communication fails.

Solution

• Check that MOTION DEF of SPECIAL SETUP menu

is ‘OFF’.

• Check the setting of WHITE BAL SETUP menu .

• Check that direction of camera turns toward the

Sun.

• Check the polarity between RS-485 Control Port

and RS-485 cable.

• Check the RS-485 Communication establishment

initial value

• We recommend that you make ground connect

between camera and controller in order to maintain
safety communication control.

COLOR CCD CAMERA

User’s Manual

43

COLOR CCD CAMERA

User’s Manual

42

485 Control Board Connection Port

RS-485 Control Port

(+) CONNECTION TERMINAL (TRX+)

485+

( - ) CONNECTION TERMINAL (TRX-)

485-

* RS-485 Communication establishment initial value

Item

Initial value

Camera ID

BAUD RATE

UART MODE

RET PKT

1

9600

8-NONE-1

ENABLE

Problem

Nothing appears on
the screen.

The image on the
screen is dim.

The image on the
screen is dark.

The camera is not working
properly, and the surface
of the camera is hot.

The DAY/NIGHT menu
does not work.

The SENS-UP function
does not work.

Solution

• Check that the power cord and line connection

between the camera and monitor are fixed properly.

• Check that you have properly connected VIDEO

cable to the camera VIDEO output jack.

• Check that the lens type is VIDEO lens or DC lens.

• Is lens stained with dirt? Clean your lens with soft,

clean cloth.

• Set the monitor to proper condition.
• If the camera is exposed to too strong light, change

the camera position.

• Adjust the contrast feature of the monitor.
• If you have an intermediate device, set the 75Ω / Hi-z

properly.

• Check that you have properly connected the camera

to an appropriate power source.

• Check that AGC of EXPOSURE SETUP menu is

‘OFF’.

• Check that AGC of EXPOSURE SETUP menu is

‘OFF’.

• Check that SHUTTER of EXPOSURE SETUP menu is

‘A.FLK’ or ‘MANUAL’.

If you have trouble operating your camera, refer to the following table.
If the guidelines do not enable you to solve the problem, contact an authorized
technician.

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