Sennheiser W300 IEM - Manual (Page 43)

41
Manufacturer Declarations
Warranty
The original Sennheiser product you have purchased is covered by a warranty
of 24 months. The warranty period begins on the date of purchase of brand
new, unused products by the first end user. Please retain your sales receipt
(or your warranty certificate) as proof of purchase. Unless you submit proof
of purchase, which will be verified by your local Sennheiser service partner,
you will be obliged to pay for any repairs that are carried out. Proof of
purchase must state the date of purchase and name of the product.
We shall satisfy our warranty obligations by remedying any material or
manufacturing faults free of charge at our discretion either by repair or by
exchanging individual parts or the entire appliance. Any defective parts
removed from a product during the course of a warranty claim shall become
the property of Sennheiser electronic GmbH & Co. KG.
The following cases are not covered by the above warranty:
y minor faults or deviations in the quality of a product which do not affect
the product's value or fitness for its intended purpose
y any accessories supplied with the product
y rechargeable and disposable batteries (these products have a shorter
service life, the length of which also depends on the frequency of use)
y faults resulting from improper use (e.g. operating errors, mechanical
damage, incorrect operating voltage)
Proper use for the purposes of this warranty is defined as use of the
product under the conditions stated in the instructions for use.
y faults due to wear and tear
y any modification of Sennheiser products effected by you or a third party,
unless Sennheiser has given its prior written consent to the nature and
extent of the modification
y faults due to force majeure
y faults of which the purchaser was already aware at the time of purchase
All warranty claims become void if the product is tampered with by
unauthorised persons or repair shops.
Warranty claims can be enforced in any country throughout the world in
which the statutory rights of the country concerned are not in conflict with
our warranty regulations. No other warranty claims or claims over and above
the rights stated in these terms and conditions will be accepted.
Consumers may be entitled to statutory rights in their own countries which
are not restricted by these warranty terms and conditions, as the warranty is
governed by the laws of the country in which the Sennheiser product was
purchased by the consumer. The provisions of the UN Convention on the
International Sale of Goods do not apply to this service.
If you wish to file a claim under the warranty, please send the product to your
local service partner, together with accessories and proof of purchase.
An up-to-date list of all service partners of Sennheiser electronic GmbH & Co.
KG worldwide are available on the internet at www.sennheiser.com.
The customer bears the risk of shipment. To avoid any damage in transit,
please use the original packaging if possible.
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