Operation, Additi onal informat ion, The sound is not output correctly – Sony HES-V1000 User Manual

Page 135: No sound is output from the hdmi out jack, The sound volume is low, Discs cannot be inserted, Discs do not eject after z is pressed, The remote does not function, The disc does not play, The mp3 audio track file cannot be played

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135

Additi

onal Informat

ion

, DTS audio signals on CDs and DVDs are output from the

DIGITAL OUT (OPTICAL/COAXIAL) jack. And set
[DTS] is set to [DTS] of [Audio Settings] in [Settings].

The sound is not output correctly.

, When the AV amplifier connected to the DIGITAL OUT

(OPTICAL or COAXIAL) jack or the HDMI OUT jack does
not support Dolby Digital signals, set [Dolby Digital] in
[Audio Settings] to [Downmix PCM] (page 114).

, When the AV amplifier connected to the DIGITAL OUT

(OPTICAL or COAXIAL) jack or the HDMI OUT jack does
not support DTS signals, set [DTS] in [Audio Settings] to
[PCM(BD-ROM)] (page 114).

, When the AV amplifier connected to the DIGITAL OUT

(OPTICAL or COAXIAL) jack does not support signals
recorded in 96 kHz frequency by its audio clock, set [48kHz/
96kHz PCM] in [Audio Settings] to [48kHz/16bit]
(page 114).

The sound output from the AUDIO OUT (L/R) or
LINE OUT AUDIO (L/R) jacks is distorted.

, Set [Audio Output ATT] in [Audio Setting] to [On]

(page 114).

No sound is output from the HDMI OUT jack

, The sound volume is low on some BDs/DVDs. The sound

volume may improve if you adjust the [Audio DRC]
setting in “BD/DVD Viewing Settings” (page 119).

, The HDMI OUT jack is connected to a DVI device (DVI

jacks do not accept audio signals).

The sound volume is low.

, On the Home Menu, select [Settings] – [Audio Settings], and

set [Audio Output ATT] to [Off] (page 114).

Operation

The server does not become operable after the
power is turned on. “E81XX” appears on the
front panel display.

, Check that two lock screws and a lock stick are removed

from the server's bottom (page 19).

Discs cannot be inserted.

, Check that two lock screws and a lock stick are removed

from the server's bottom (page 19).

, Dual discs are not supported.
, Do not place multiple discs on the disc tray at the same time.

Discs do not eject after Z is pressed.

, Additional operations are required. See page 33 for

procedures.

The remote does not function.

, The batteries in the remote are weak (page 27).
, There are obstacles between the remote and the server.
, The distance between the remote and the server is too far.
, The remote is not pointed at the remote sensor on the server.

The disc does not play.

, The disc is turned over. Insert the disc with the playback side

facing down.

, The disc is skewed.
, The server cannot play certain discs (page 148).
, The remote’s device selection is set for a device other than

SERVER.

, The region code on the BD/DVD does not match the server.
, Moisture has condensed inside the server (page 3).
, The server cannot play a recorded disc that is not correctly

finalized (page 149).

, SeeAbout Removable Media and Recording Modes

(page 148).

, Video CDs and Super Video CDs do not play on this server.
, The server is inclined (page 3).

The file name or contents information are not
correctly displayed.

, Mixed mode CDs do not play on the server. (If audio of a

music CD format multi-session CD is recorded in the first
session, only the first session will be played.)

, See “About Removable Media and Recording Modes” on

page 148.

The MP3 audio track file cannot be played

, The DATA DVD is not recorded in the MP3 format that

conforms to UDF (Universal Disk Format).

, The audio track file does not have the extension “.MP3.”
, The data is not formatted properly even though it has the

extension “.MP3.”

, The data is not MPEG-1 Audio Layer III data.
, The server cannot play audio tracks in mp3PRO format.
, BD-REs/BD-Rs is recorded in a format other than UDF 2.5.
, The CD is a mixed mode CD.

The LPCM audio track file cannot be played

, The DATA DVD is not recorded in the LPCM format that

conforms to UDF (Universal Disk Format).

, The audio track file does not have the extension “.WAV.”
, The data is not formatted properly even though it has the

extension “.WAV.”

, Characters other than numbers and English alphabet are

contained in the file name.

, Only audio track files of 44.1 kHz, 16 bit, and stereo, are

playable.

The file name or the content information are not
correctly displayed.

, The server can only display numbers and English alphabet.

Other characters may be displayed differently.

, Depending on the writing software used, the input characters

may be displayed differently.

Playback stops automatically.

, While playing discs with an auto pause signal, the server

stops playback at the auto pause signal.

Thumbnails do not appear.

, Thumbnails may not be created depending on the operation

status or the recorded content.

, Play the title once, stop playback, and try again.

(page 69).

,continued

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