Sprint Nextel 900MHz Digital Cordless Phone with Call Waiting - Manual (Page 25)

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IN CASE OF DIFFICULTY
If you have difficulty operating your phone,
the suggestions below should solve the
problem. If you still have difficulty after
trying these suggestions, call Sprint at
1-800-949-4357.
THE PHONE DOESN'T WORK AT ALL.
• Make sure the Power Cord is pugged
•
Make sure the telephone line cord is
plugged firmly into the base unit and
the telephone wall jack.
• Make sure the batteries are properly
charged. If the 'LOW BATTERY'
message is shown, the battery pack
needs charging.
NO DIAL TONE.
•
First check all the suggestions above.
• If you still don't hear a dial tone,
disconnect the base unit from the
telephone jack and connect a
different phone. If there is no dial
tone on that phone either, the problem
is in your wiring or local service.
Call your local telephone company.
YOU GET NOISE, STATIC, OR A WEAK
SIGNAL EVEN WHEN YOU'RE NEAR
THE BASE UNIT.
•
Household appliances plugged into
the same circuit as the base unit can
sometimes cause interference. Try
moving the appliance or the base
unit to another outlet.
YOU GET NOISE, STATIC, OR A WEAK
SIGNAL WHEN YOU'RE AWAY FROM
THE BASE UNIT.
•
You may be out of range. Either
move closer to the base, or relocate
the base unit.
• The layout of your home may be
limiting the range. Try moving the
base unit to another position.
THE HANDSET DOES NOT RING
WHEN YOU RECEIVE A CALL.
•
Make sure you have the handset
ringer activated. To set the ringer,
see "HANDSET RINGER VOLUME".
• Make sure the telephone line cord is
plugged firmly into the base unit and
the telephone jack. Make sure the
power cord is plugged in.
• You may be too far from the base
unit.
• You may have too many extension
phones on your telephone line to
allow all of them to ring. Try
unplugging some of the other
phones.
YOU HEAR OTHER CALLS WHILE
USING YOUR PHONE.
•
Disconnect your base unit from the
telephone jack, and plug in a regular
telephone. If you still hear other
calls, the problem is probably in
your wiring or local service.Call your
local telephone company.
YOU HEAR NOISE IN THE HANDSET,
AND NONE OF THE KEYS OR
BUTTONS WORK.
Make sure the power cord is plugged
in.
COMMON CURE FOR ELECTRONIC
EQUIPMENT
If the unit does not seem to be
responding normally, then try putting
the handset in the cradle. If it does not
seem to respond after trying this a few
times, do the following (in the order
listed):
1. Disconnect the power to the base.
2. Disconnect (remove) the handset
battery pack.
3. Remove the base unit battery pack,
where applicable.
4. Wait a few minutes.
5. Connect power to the base.
6. Install the handset battery pack.