Smart Technologies Education Software Installer 2011 User Manual

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Contents

Chapter 1: Getting started

1

Chapter 2: Product keys

3

Where do I get a product key for my software?

3

How do I find the activation status of my SMART software?

4

How can I find my product key if I lose it?

6

Can I recover my product key if I delete it?

6

When do I reach my activation limit?

6

If I remove and then install my software, do I lose my activation? Does installing the software

again count as another activation?

6

What’s the difference between a product key, an installation ID and an activation key?

7

If I remove and then install my software on the same computer, do I need to activate it again?

7

Can I transfer my license from one person or computer to another?

7

Can I de-activate a license?

8

Does using the software in Evaluation mode consume a license?

8

How do I use the different components of SMART Classroom Suite interactive learning

software?

8

Chapter 3: Deploying software product keys to more than one computer

9

How do I deploy specific product keys to specific computers?

9

How do I push multiple product keys during installation?

9

Should I activate my software before or after imaging?

10

How do I deploy a product key when I install software on Windows computers?

10

How do I deploy only a product key after I install software on multiple network computers?

11

How do I mix and match my product keys?

11

Can I find out how many activations I’ve used?

12

How do I push out a hardware activated SMART Response software key?

12

Can I use the activation key from a manual activation on multiple computers?

12

Can I check the activation status of my SMART products across my network?

13

Chapter 4: Entitlements

15

What updates am I entitled to?

15

What can I install on a computer that isn’t connected to an interactive whiteboard?

16

What can I install on my home computer?

17

How do I find my take-home product key for SMART Response software?

18

Can I use a hardware-activated SMART Response software product key on multiple

computers or do I need a receiver in each room?

18

Can I share my product key with teachers at different schools?

18

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