How do i activate a smart response ve system – Smart Technologies Education Software Installer 2011 User Manual

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How do I activate a SMART Response VE
system?

See Activating SMART Response software in the SMART Response 2011 interactive response

system user’s guide (

smarttech.com/kb/170000

).

Why didn’t my SMART Response software
activate when I connected the receiver?

Before you connect your SMART Response receiver to your computer, ensure that the hardware and

software services are running. If the services are running, your computer detects your SMART

Response receiver when you connect the receiver to the computer. If the services aren’t running or

the receiver’s device drivers aren’t installed, you’re unable to automatically activate

SMART Response software.

Why does a trial window appear after I enter my
SMART Notebook software product key?

The trial window displays trial information for SMART Notebook software , SMART Notebook

Math Tools software and SMART Mixed Reality Tools. SMART Notebook Math Tools software and

Mixed Reality Tools are add-ons for SMART Notebook software, and each requires its own product

key. SMART Notebook software works as expected when you activate it but you’re unable to use

SMART Notebook Math Tools software until you activate it. If you don’t activate it,

SMART Notebook Math Tools software continues to display the trial window until the trial period

expires or the trial window is disabled.

C H A P T E R 5

Troubleshooting

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