SMC Networks M8501 User Manual

Page 62

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Troubleshooting

M8501 and M8502 ACL Tape Drive Installation and User’s Guide 529972-001

6 -6

Fault Symptom Codes (FSCs)

Undefined Config

3020

C, G

In loader, unexpected config, not a
Thunder or Lightning.

Orphan Cartridge not
flowed

3030

C, G

The loader could not successfully stow an
orphan cartridge to a bin.

Chassis S/N
Mismatch. Previous
S/N retained

3031

G

The serial number scanned from the
barcode label doesn't match the value
stored in non-volatile memory.

Chassis S/N
Character count is not
correct

3032

G

A valid serial number barcode label could
not be read.

Chassis S/N did not
scan

3033

G

A valid serial number barcode label could
not be read

Chassis S/N save
operation failed

3034

G

The serial number scanned from the
barcode label could not be saved to non-
volatile memory.

Motor Firmware Error

3040

C, G

The loader task detected an unexpected
status and could not recover (internal
target error).

Loader Received
Invalid Command

3041

C, G

The loader task received an unexpected
command and could not recover (internal
target error).

Motor Firmware Error

3042

C, G

The loader task detected an unexpected
status and could not recover (internal
target error).

Missing Magazine

3050

F

In diag, no magazine installed for diag to
run.

No Cartridges In ACL

3051

F

No cartridge available for diag to run.

Too Many Cartridges

3052

F

Unable to run cart or drive cycle, loader is
full with cartridges.

Need 1 Drive
Minimum

3054

F

No available drive to run diag.

Invalid Magazine Type

3057

F

Unsupported Magazine type detected.

Magazine Type
Change Not Handled

3058

F

Unsupported magazine type detected.

Drive Type Not
Supported

3059

F

Unsupported drive type detected.

Diag Fetch, Drive not
loaded

305b

F

Diag: No cartridge present for a fetch.

Diag Time-out waiting
for drive empty, ready

305d

F

Fetch, time-out waiting for drive unload.

Table 6-2. Fault Symptom Codes

Message

FSC ERP

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