Troubleshooting – Sony IPELA NSR-100 User Manual

Page 181

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Miscellaneous

select a camera above Object Detection Pin first, then select and configure the
camera you wish to set Object Detection for. Be sure to confirm that the
camera name for the images displayed is that of the camera you wish to
configure.

• Auto pan & tilt speed is turned off by default. When using RealShot Manager

Controller, we recommend selecting the [Auto Pan & Tilt Speed] check box
on the [Camera] tab in the “Setup Manager” window or “Device Properties”
dialog box.

• When using the SNT-V704, do not turn stream mode off. When using

RealShot Manager Controller, make sure the [Stream Mode] check box is
selected on the [Picture] tab in the “Setup Manager” window or “Device
Properties” dialog box.

Miscellaneous

• You can specify the amount of time between a power interruption and the start

of the shutdown process in the UPS settings (default setting: 5 minutes).
Shutdown will also be performed under the following conditions.
- When the battery level is below 15%
- When less than 5 minutes are left for the remaining battery time

• If one of the hard disks develops a malfunction, restoration is possible by

switching hard disks when the RAID-1, 1+0, and 5 settings are configured, but
image recording during the restoration process is not guaranteed.

• Shutdown and rebooting for the NSR may take longer when recording in high

levels. Temporarily remove the network cables connecting the cameras or stop
recording before shutting down or rebooting.

• Be sure to reboot after changing RAID settings in the DOM menu. If you

change the RAID settings again without rebooting, an error message will
appear.

Troubleshooting

Before contacting your retailer or a Sony Support Center, please check the
following items. If the problem persists, contact them.

The NSR does not work.

• Verify that the power switch is turned on.
• Verify that the power cable is connected correctly.
• Make sure the wall outlet has power. Test it by plugging another device.
• Verify that the hard disk drives are not being accessed (the HDD LEDs on the

front of the recorder do not blink), and then turn it off forcibly by pressing and
holding the power switch at the rear of the unit for approximately 10 seconds.
Restart the NSR.

• During the startup procedure, the NSR checks the file system. The length of

this check varies depending on the amount of data on the NSR (in some
extreme case, it can take as long as two hours). During the file system check,
the HDD LEDs on the front of the recorder blink.

• If the NSR does not start correctly, the following screen may appear.

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