Chapter 7 troubleshooting – Symantec NETBACKUP 7 User Manual

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Deleting a load balancing server configuration file ....................... 70
Removing a load balancing server
............................................. 70
Viewing deduplication storage servers ....................................... 72
Viewing deduplication storage server attributes
.......................... 72
Resetting the deduplication registry .......................................... 73

Managing NetBackup Deduplication Engine credentials ...................... 74

Adding NetBackup Deduplication Engine credentials .................... 74
Changing NetBackup Deduplication Engine credentials ................. 75
Deleting credentials from a load balancing server
........................ 75
Determining which media servers have deduplication

credentials ...................................................................... 76

Managing deduplication disk pools .................................................. 76

Changing deduplication disk pool properties ............................... 76
Changing the deduplication pool state ....................................... 77
Changing the deduplication disk volume state
............................. 77
Deleting a deduplication pool ................................................... 78
Determining the deduplication pool state
................................... 78
Determining the deduplication disk volume state ......................... 79
Viewing deduplication disk pools
.............................................. 79

Monitoring deduplication activity ................................................... 80

Monitoring the deduplication rates ........................................... 80
Viewing disk reports ............................................................... 81
Monitoring deduplication processes .......................................... 83
Monitoring deduplication logs
.................................................. 83

Monitoring deduplication storage capacity and usage ......................... 87

About deduplication capacity and usage reporting ....................... 87
About deduplication container files ........................................... 89
Viewing capacity within deduplication container files
................... 89

Deleting backup images ................................................................. 90
Disabling deduplication for a client
................................................. 90
About maintenance processing
....................................................... 90

Chapter 7

Troubleshooting

.................................................................. 93

Troubleshooting installation issues ................................................. 93

Installation on SUSE Linux fails ................................................ 93

Troubleshooting configuration issues .............................................. 94

Cannot configure deduplication storage server ............................ 94
The disk pool wizard does not display a volume ........................... 95

Troubleshooting operational issues ................................................. 95

Verify that the server has sufficient memory .............................. 95
Backup jobs fail ..................................................................... 96

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Contents

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