Troubleshooting configuration issues, Cannot configure deduplication storage server – Symantec NETBACKUP 7 User Manual
Page 94
PDDE_packages/suse/NB_FID2740_LinuxS_x86_20090713_6.6.0.27209/
linuxS_x86/catalog/anb/NB.file_trans failed. Aborting ...
Verify that your system is at patch level 2 or later, as follows:
cat /etc/SuSE-release
SUSE Linux Enterprise Server 10 (x86_64)
VERSION = 10
PATCHLEVEL = 2
Troubleshooting configuration issues
The following sections may help you troubleshoot configuration issues.
See
“Cannot configure deduplication storage server”
on page 94.
See
“The disk pool wizard does not display a volume”
on page 95.
Cannot configure deduplication storage server
If you cannot configure a deduplication storage server or load balancing servers,
your network environment may not be configured for DNS reverse name lookup.
A configuration error message about license information failure indicates that
the NetBackup servers cannot communicate with each other.
You can edit the hosts file on the media servers that you use for deduplication.
Alternatively, you can configure NetBackup so it does not use reverse name lookup.
To prohibit reverse host name lookup by using the Administration Console
1
In the NetBackup Administration Console, expand NetBackup Management
> Host Properties > Master Servers.
2
In the details pane, select the master server.
3
On the Actions menu, select Properties.
4
In the Master Server Properties dialog box, select the Network Settings
properties.
5
Select one of the following options:
■
Allowed
■
Restricted
■
Prohibited
For a description of these options, see the NetBackup online Help or the
administrator's guide.
Troubleshooting
Troubleshooting configuration issues
94