Troubleshooting, Troubleshooting installation issues, Installation on suse linux fails – Symantec NETBACKUP 7 User Manual

Page 93: Chapter 7, Chapter

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Troubleshooting

This chapter includes the following topics:

Troubleshooting installation issues

Troubleshooting configuration issues

Troubleshooting operational issues

Viewing disk errors and events

Deduplication event codes and messages

Troubleshooting installation issues

The following sections may help you troubleshoot configuration issues.

See

“Installation on SUSE Linux fails”

on page 93.

Installation on SUSE Linux fails

The installation trace log shows an error when you install on SUSE:

....NetBackup and Media Manager are normally installed in /usr/openv.

Is it OK to install in /usr/openv? [y,n] (y)

Reading NetBackup files from /net/nbstore/vol/test_data/PDDE_packages/

suse/NB_FID2740_LinuxS_x86_20090713_6.6.0.27209/linuxS_x86/anb

/net/nbstore/vol/test_data/PDDE_packages/suse/NB_FID2740_LinuxS_x86_

20090713_6.6.0.27209/linuxS_x86/catalog/anb/NB.file_trans: symbol

lookup error: /net/nbstore/vol/test_data/PDDE_packages/suse/

NB_FID2740_LinuxS_x86_20090713_6.6.0.27209/linuxS_x86/catalog/anb/

NB.file_trans: undefined symbol: head /net/nbstore/vol/test_data/

7

Chapter

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