Sunrise Medical JOERNS B684DC - Manual (Page 12)

©2004 SUNRISE MEDICAL, INC. • 10/04 • LITHO U.S.A.
Part #: 6110014C
DCO#: 04-0460
5001 Joerns Drive
Stevens Point, WI 54481
USA
(800) 826-0270 Customer Service
(715) 341-3600 General Phone
(800) 457-8827 General Fax
Warranty
for all Joerns beds
Customer Care
800.826.0270
Technical Support Hotline
888.528.8799
Technical Support Fax
715.341.3603
SUNRISE MEDICAL
PRODUCT ASSURANCE
Joerns beds are guaranteed for a
period of 2 years from the date of
delivery against defects in
materials and workmanship under
normal use and service. This
warranty includes all mechanical
and electrical components.
Steel structural components and
welds on beds are covered under
warranty for a period of ten years
from the date of delivery.
Damage caused by use in
unsuitable environmental
conditions or failure to maintain
the product in accordance with
user and service instructions is
not covered. Any alteration,
modification, or repair unless
performed by or authorized in
writing by Sunrise Medical will
void this warranty.
Parts
Joerns beds contain various parts
that wear from normal use. These
parts, such as DC batteries, are
not covered under the 2-year
warranty but are covered for 90
days after date of delivery.
Sunrise Medical's obligation under
this warranty is limited to
supplying replacement parts,
servicing, or replacing, at its
option, any product which is found
by Sunrise Medical to be defective.
Warranty replacement parts are
covered by the terms of this
warranty until the product's
original warranty period expires.
When requested by Sunrise
Medical, parts must be returned for
inspection at the customer's
expense. Credit will be issued only
after inspection.
Service
Most service requests can be
handled by the facility Maintenance
Department with assistance from
the Sunrise Medical Product
Service Department. Most parts
requested can be shipped FedEx
next day air at the customer's
expense. Should a technician be
required, at our discretion, one will
be provided by Sunrise Medical.
Only the Sunrise Medical Product
Service Department can dispatch
authorized technicians.
This warranty is extended to the
original purchaser of the
equipment.