Samsung HMX-M20SN - Manual (Page 138)

134
warning indicators and messages
Power
Symptom Explanation/Solution
The camcorder does not turn on.
• The battery pack may not be installed in your camcorder. Insert a battery pack to
the camcorder.
• The inserted battery pack may be discharged.
Charge the battery pack or replace it with a charged one.
• If you use the AC power adaptor, make sure it is properly connected to a wall outlet.
The power turns off automatically.
• Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes,
the camcorder automatically turns off (“Auto Power Off”). To disable this option,
change the setting of “Auto Power Off” to “Off.” page 100
• The battery pack is almost exhausted. Charge the battery pack or replace it with a charged one.
Power cannot be turned off.
• Remove the battery pack or unplug AC power adaptor, and connect the power
supply to the camcorder again before turning it on.
The battery pack discharges quickly.
• The temperature is too low.
• The battery pack is not fully charged. Charge the battery pack again.
• The battery pack reached its lifespan and cannot be recharged. Use another battery pack.
Storage Media
Symptom Explanation/Solution
Memory card functions do not work.
• Insert a memory card into your camcorder properly. page 35
• If you use a memory card formatted on a computer, format it again directly on your
camcorder. page 98
Image cannot be moved or deleted.
• Release the lock on the write-protect tab of the memory card (SDHC/SD memory
card), if any. page 36
• You cannot move or delete the protected images. Release the protection of the
image on the device. page 112
You cannot format the memory card.
• Release the lock on the write-protect tab of the memory card (SDHC/SD memory
card), if any. page 36
• The memory card is not supported on your camcorder or has some problems.
The data file name is not indicated
correctly.
• The file may be corrupted.
• The file format is not supported by your camcorder.
• The file name is displayed correctly only if the directory structure complies with the
international standard.
Display
Symptom Explanation/Solution
The TV screen or LCD display has
distorted images or has stripes at the
top/ bottom or on the left/right.
• Can occur if you are recording or viewing a 16:9-ratio image on a 4:3-ratio TV, or
vice versa. For more details, see the display specification. page 121
Unknown image appears on the LCD
screen. • The camcorder is in Demo mode. If you do not want to see the Demo image,
change the setting “Demo” to “Off.” page 104
Unknown indicator appears on the
screen.
• A warning indicator or message appears on the screen. pages 131~133
The afterimage remains on the LCD
screen. • This occurs if you disconnect the AC power adaptor or remove the battery pack
before turning the power off.
The image on the LCD screen looks
dark. • Ambient light too bright. Adjust the brightness and angle of the LCD screen.
• Use LCD enhancer function.
TROUBLESHOOTING
Before contacting a Samsung authorized service center, perform the following simple checks. They may save
you time and the expense of an unnecessary call.