Sony HD100 - Manual (Page 89)

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Access Card problems • Make sure your Access Card is inserted correctly (see page 15).
• Contact your service provider with any other Access Card
problems.
Remote control does not work • Make sure that the batteries are inserted correctly and that the
batteries are not weak (see page 16).
• Remove and then reinsert the batteries without pressing any
buttons on the remote control.
• To operate your TV or other equipment, make sure that the
remote control is set up to operate that equipment (see page 19).
If the batteries are removed or become weak, you may need to set
up the remote control to operate other equipment again.
• Press the FUNCTION button on the remote control of the
equipment you want to operate (SAT or TV). These buttons will
flash to show which equipment the remote control is set to
operate.
• If there is a problem when using the RF function, check that the
RF Antenna is connected correctly (see page 14).
• Make sure that the remote control and the Digital Satellite
Receiver are both using the same security code (see page 36).
Audio noise • If you connect the DIGITAL OUT jack to equipment that is not
Dolby Digital compatible, set the Dolby Digital option to “off”
(see page 80). Not all optical jacks on audio systems are Dolby
Digital compatible.
“Frozen” picture or display • Press both the GUIDE and ARROW DOWN buttons at the same
time on the front panel of the Digital Satellite Receiver to reset
the receiver.
Locks & Limits feature not working properly • Make sure that the Spending, Rating, Pay Per View, and Stations
Blocked are set as you want them (see pages 65–69). Then, make
sure that the system is locked (see page 70).
You cannot access the Locks & Limits screens • The system must be unlocked before you can make changes to
the Locks & Limits (see page 71).
You cannot unlock the system • Make sure that you entered the passcode correctly. If you forget
your passcode, see “Lost Passcode” below.
Lost Passcode • If you forget the passcode that you used to lock your Digital
Satellite Receiver, contact your service provider for assistance. If
you do not receive satellite service, enter the master passcode,
4357, to unlock the TV Locks & Limits.
Problem What you can do