Questions & answers – Siemens C62 User Manual
Page 50
Questions & Answers
49
C62 en SUG, A31008-H6880-A1-1-7619 (17. September 2003, 15:10)
©
Siem
ens A
G
2002
, L
:\C
62_S
quirrel_(m
c)\en
\sug
\von_
itl\C62_
Qu
es
tions
A
nswe
rs.fm
Problem
Possible causes
Possible solution
No connection to
network .
Weak signal.
Move to higher location, to a window or an open
space.
Outside GSM range.
Check coverage area of the service provider.
SIM card not valid.
Contact the service provider.
New network not authorised. Try manual selection or select a different network
Network barring is set.
Network overloaded.
Try again later.
Phone loses
network.
Signal too weak.
Reconnection to another service provider is automatic
(page 45). Switching the phone off and on may speed
this up.
Calls not possible. Second line set.
Set first line
‘
New SIM card inserted.
Check for new restrictions.
Charge limit reached.
Reset limit with PIN 2 (page 23).
Credit used up.
Load credit.
Certain uses of the
phone not possible.
Call restrictions are set.
Barrings may be set by your service provider. Check
barrings (page 45).
No entries in Add-
ressbook possible.
Addressbook is fulll.
Delete entries in Addressbook or transfer to SIM card
Voice mail does not
work
Call divert to the mailbox not
set.
Set call divert to the mailbox (page 43).
SMS (text mes-
sage) flashing.
SMS memory is full.
To free up capacity, delete or file messages (SMS).
Function cannot
be set.
Not supported by service
provider or registration re-
quired.
Contact your service provider.
Memory problems
for, e.g. messages,
ring tones, pictures.
Phone memory full.
Delete files in the applicable areas.
No WAP access.
Profile not activated, profile
settings wrong/incomplete.
Activate WAP profile (page 24), set (page 24). If nec-
essary ask your service provider.