Guarantee certificate (irl) – Siemens C62 User Manual

Page 58

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Guarantee certificate (IRL)

57

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Guarantee
certificate
(IRL)

Without prejudice to any claim the user (cus-

tomer) may have in relation to the dealer or

retailer, the customer shall be granted a

manufacturer’s Guarantee under the condi-

tions set out below:

•In the case of new devices and their

components exhibiting defects result-

ing from manufacturing and/or material

faults within 24 months of purchase,

Siemens shall, at its own option and

free of charge, either replace the de-

vice with another device reflecting the

current state of the art, or repair the

said device. In respect of parts subject

to wear and tear (including but not limit-

ed to, batteries, keypads, casing), this

warranty shall be valid for six months

from the date of purchase.

•This Guarantee shall be invalid if the

device defect is attributable to improp-

er care or use and/or failure to comply

with information contained in the user

manuals.

In particular claims under the Guaran-

tee cannot be made if:

•The device is opened (this is classed as

third party intervention)

•Repairs or other work done by persons

not authorised by Siemens.

•Components on the printed circuit

board are manipulated

•The software is manipulated

•Defects or damage caused by drop-

ping, breaking, lightning or ingress of

moisture. This also applies if defects or

damage was caused by mechanical,

chemical, radio interference or thermal

factors (e.g.: microwave, sauna etc.)

•Devices fitted with accessories not au-

thorised by Siemens

•This Guarantee shall not apply to or ex-

tend to services performed by the au-

thorised dealer or the customer

themselves (e.g. installation, configu-

ration, software downloads). User

manuals and any software supplied on

a separate data medium shall be ex-

cluded from the Guarantee.

•The purchase receipt, together with the

date of purchase, shall be required as

evidence for invoking the Guarantee.

Claims under the Guarantee must be

submitted within two months of the

Guarantee default becoming evident.

•Ownership of devices or components

replaced by and returned to Siemens

shall vest in Siemens.

•This Guarantee shall apply to new de-

vices purchased in the European Un-

ion. For Products sold in the Republic

of Ireland the Guarantee is issued by

Siemens Ireland Limited, Ballymoss

Road, Sandyford Industrial Estate,

Dublin 18 - The Republic of Ireland.

•Any other claims resulting out of or in

connection with the device shall be ex-

cluded from this Guarantee. Nothing in

this Guarantee shall attempt to limit or

exclude a Customers Statutory Rights,

nor the manufacturer’s liability for

death or personal injury resulting from

its negligence.

•The duration of the Guarantee shall not

be extended by services rendered un-

der the terms of the Guarantee.

•Insofar as no Guarantee default exists,

Siemens reserves the right to charge

the customer for replacement or repair.

•The above provisions does not imply a

change in the burden of proof to the

detriment of the customer.

To invoke this Guarantee, please contact the

Siemens helpdesk on 1850 777 277. This

number is also to be found in the accompa-

nying user guide.

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