Changing the caller information – pai header – Siemens MOVIEMATE 50 User Manual

Page 11

Advertising
background image

Open Communications Principles and Best Practices

19/03/2012, page 11

Do Not Disturb Event

Diverted Event

Services on the OpenStage device:

Make Call

Answer Call

Hold Call

Retrieve Call

Clear Connection

Consultation Call

Generate Digits

Get Volume

Set Volume

Get Mute

Set Mute

Events Generated by OpenStage:

OpenStage does not generate CSTA Events.

With these services a SIP server can easily control basic OpenStage functions. For futher

information please have a look at:

http://wiki.siemens-

enterprise.com/images/e/e7/white_paper_uaCSTA_Public_version_2010803.pdf

Changing the Caller Information – PAI Header

SIP is a great protocol for call processing. However, in some use cases, additional and up-to-

date information about a caller might prove to be very useful. Among the possibilities are:

Add caller information from an external database

Update caller information during call transfer

Add hunt group information for incoming calls

Enhance Executive/Assistant features with additional information

OpenStage supports RFC 3325 [7]. A SIP server can change the OpenStage display

information using SIP INVITE or UPDATE requests or any SIP response code.

Especially the P-Asserted-Identity Header can be used to carry additional information to the

phone user.

Advertising