Troubleshooting – Sharp TL-M5200 User Manual

Page 47

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45

Appendix

Troubleshooting

The Problems described below are not always caused by malfunctions. Check the monitor again before
having the monitor serviced.

Problems

Solution

There is no picture or sound.

• Is the power cord disconnected? (See page 21.)
• Has the power been turned on? (See page 23.)
• Check if you pressed ON on the remote control. (See page 23.)
If the POWER indicator on the monitor lights up red, press ON on

the remote control.

• Power to the external connected devices is off.
• Is the connection to external equipment correct? (See page 16.)
• Is the correct input mode selected? (See page 24.)
• Has the input signal setup been performed correctly after

connection? (See page 16.)

Remote control does not operate.

• Are batteries inserted with polarity (+,-) aligned? (See page 22.)
• Are batteries worn out? Replace with new batteries. (See page 22.)
• Are you using it under strong or fl uorescent lighting?
• Is a fl uorescent light shining on the remote control sensor?

There is a picture but no sound.

• Is the sound muted? (See page 24.)
• Make sure the volume is not set to minimum. (See page 24.)
• Are audio cables and speaker cables connected properly? (See

pages 18 and 19.)

• Is the audio signal input properly to the selected audio input

terminal? (See page 18.)

• Is “FAO” selected for “Audio Output” in the “Option” menu? (See

page 40.)

Picture is cut off.
Black bands appear at the edges
of the screen.

• Is the image position correct? (See page 37.)
• Are screen mode adjustments such as picture size made correctly?

(See page 25.)

Strange color, light color, or color
misalignment.

• Check the color adjustments and tint settings. (See page 32.)
• Check the signal type setting. (See page 41.)

Unstable picture.

• Is a non-compatible signal being input? (See page 49.)
• Try the AUTO SYNC button on the remote control. (See page 27.)

TIMER indicator fl ashes red.
Power is suddenly turned off.

• The unit’s internal temperature has increased.
• Check whether the monitor is placed at a location where a quick

rise in temperature is likely. Internal temperature rises quickly if the
vents on the monitor are blocked.

• Internal temperature rises quickly if dust accumulates inside the

monitor or around the vents. Remove dust if possible. Consult a
Sharp Authorized Dealer about removing internal dust.

Power and picture change
automatically.

• Is “Sleep Timer” and/or “Schedule” set? (See pages 42 and 43.)
• Check the power control setting. (See pages 34 and 35.)

The unit’s plastic parts make a
cracking noise.

• When the ambient temperature changes, the unit’s plastic parts will

slightly expand or shrink. This will cause a cracking noise. This is
not a fault, it will not affect the unit’s performance.

Cautions regarding use in high and low temperature environments
• When the unit is used in a low temperature space (e.g. room, offi ce), the picture may leave trails or

appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature
returns to normal.

• Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct

sunlight or near a heater, as this may cause the cabinet to deform and the LCD panel to malfunction.

• Storage temperature: -4°F to +140°F (-20°C to +60°C).

This unit is equipped with a microprocessor. Its performance could be adversely affected by incorrect
operation or interference. If this should happen, unplug the unit and plug it in again after more than 5
minutes.

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