Call back – Samsung OfficeServ User Manual

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Reanswering a Call by using the [Tab] Key

Press [F4] to open the <Held Calls> window, press the [Tab] key to select the target number
displayed in yellow, and press the [Enter] key to reanswer the call saved in the selected
number.

Reanswering a Call by using the [Enter] Key

Press [F4] to open the <Held Calls> window. Select a target held call displayed as ‘P:#’ in
[Note], and press the [Enter] key to reanswer the target held call.

Reanswering a Call by Double-clicking

Double click a target held call displayed as ‘P:#’ in [Note] of the <Held Calls> window to
reanswer the target held call.

Reanswering a Call by Drag and Drop

Drag a target held call displayed as ‘P:#’ in [Note] of the <Held Calls> window, and drop the
call on the <Active Calls> window to reanswer the target held call.

Executing the <Orbit Park> function

Select [Columns] from [Options], and select ‘Orbit Park’ from [Held Call].

Call Back

If a call is connected to a busy or unanswered station, the caller can use the ‘Call Back’
function, which connects the caller to the target station when the line becomes available.

Setting the ‘Call Back’ Function by using the Call Control Button

If the target station is busy or does not answer, click the [Call Back] button (

) to set the

‘Call Back’ function.

Setting the ‘Call Back’ Function by using the Popup Menu

If the target station is busy or does not answer, right-click a device from the <Active> window
and then select the [Callback] menu to set the ‘Call Back’ function.

NOTE

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