Appendix – Samsung SNC-B2331(P) User Manual

Page 78

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appendix

78_ appendix

PROBLEM

SOLUTION

I enabled Motion Detection Feature
under Motion Detection, but .jpg
files are not getting sent over FTP/
SMTP even after motion detection
occurs at the FT camera.

Verify the settings in the following sequence:

A. NTP must be properly configured.

B. Motion Detection Feature must be enabled.

C. Alarm Video Transmission must be enabled.

D. Check for scheduling conflict.

y

Is it possible to configure Motion
Zone with Motion Detection
Feature disabled?

Yes. Motion Zone can be configured independently of whether or not
Motion Detection Feature is in use.

y

A motion event took place but
didn’t trigger an alarm.

Check alarm output port settings.

y

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