Sony Ericsson Z525a User Manual
Page 84
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83
Troubleshooting
Insert Correct SmartChip
Possible cause: The phone is set to work only with
certain SmartChip.
Solution: Check if you are using the correct
operator SmartChip for your phone.
Wrong PIN
/
Wrong PIN2
Possible cause: You have entered your PIN or
PIN2 incorrectly.
Solution: Enter the correct PIN or PIN2
}
Yes
PIN Blocked
/
PIN2 Blocked
Possible cause: You have entered your PIN or
PIN2 code incorrectly three times in a row.
Solution: To unblock,
Codes do not match
Possible cause: The two codes that you have
entered do not match.
Solution: When you want to change a security code
(for example your PIN) you have to confirm the
new code by entering exactly the same code again.
No Netw. Coverage
Possible cause: Your phone is not receiving any
radio signal, or the received signal is too weak.
Solution: Contact Cingular and make sure that the
network has coverage where you are. If so, try to
do a new search.
Possible cause: The SmartChip is not working
properly.
Solution: Insert your SmartChip in another phone.
If you still get the same or a similar message,
please contact Cingular.
Possible cause: The phone is not working properly.
Solution: Insert your SmartChip in another phone.
If this works, it is probably the phone that is
causing the problem. Please contact the nearest
Sony Ericsson service location.
Emerg. Calls Only
Possible cause: You are within range of a network,
but you are not allowed to use it. However, in an
emergency, some network operators allow you to
call the international emergency number 112.
Solution: You have to move to get a signal that is
strong enough. Contact Cingular and make sure
your subscription is ok.