Trouble shooting guide (continued) – Sunbeam EM4800 User Manual

Page 22

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20

Trouble Shooting Guide (continued)

Problem

Possible cause

What to do

Espresso does not have
any Crema (con’t).

Machine is too hot.

The temperature of the espresso
machine increases for frothing
milk or steaming liquids. To ensure
you don’t burn your coffee flush
the machine after frothing milk.
Simply turn the control dial to the

position a couple of times to

release the steam. Do this until
you get a steady run of water.

Unit is not properly preheated.

Wait for the ‘warm up’ light
to go out.

Cups, filter and filter holder

Pre-heat cups, filter, handle and

are cold.

filter. See page 13

If making a cappuccino or latte

Ensure that milk is heated

the milk may not be heated

properly during frothing, but

enough.

be sure not to boil the milk,
See page 11.

Steam nozzle is blocked.

Remove the froth attachment and
clean under running water. Wipe
steam nozzle clean with a damp
cloth to remove any dried milk, you
may need to unblock the steam
hole with a needle. Set the machine
to the

setting and allow it to

steam until a powerful and even jet
of steam is generated. Soaking the
steam nozzle in hot water, may also
help to dislodge any dried milk.

Milk is not fresh.

Ensure the milk is fresh.

Milk temperature is too warm.

Ensure that the milk is well
refrigerated before use.

Frothing jug.

For best frothing results use a
stainless steel jug and if possible
refrigerate or run the jug under
cold water before use.

Steam nozzle is blocked.

Clean the steam nozzle.

Milk has been boiled.

Start again with fresh, chilled milk.

Coffee is too cold.

No steam from the
steam nozzle.

Not enough froth when
frothing milk.

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