Trouble shooting guide (continued) – Sunbeam EM4800 User Manual

Page 23

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21

Trouble Shooting Guide (continued)

Problem

Possible cause

What to do

Not enough froth when
frothing milk (con’t).

Type of milk.

Try skim milk or fat-reduced
milk as these make
frothing easier.

The milk is making bubbles

Ensure that the froth

rather than frothing.

attachment is correctly positioned
on the steam nozzle.
The tip of the steam nozzle or
frothing attachment is positioned
just below the surface of the milk.

Filter holder is blocked.

Clean out the filter thoroughly
by holding it under running water
and dry OR Run water through the
filter with no coffee.

Build up of coffee grinds

Wipe over brewing head area and

on brewing head.

filter holder with a damp cloth.

Type of coffee being use.

Experiment with different
brands of coffee.

Appliance has not been rinsed

Run a reservoir full of water

properly after descaling.

through the machine before
making another coffee.

No water in reservoir.

Fill the water reservoir.

Water reservoir not correctly

Replace the water reservoir

positioned.

firmly into the unit.

Coffee old or too dry, pump

Use freshly ground espresso coffee.

does not build up enough
pressure.

Brewing filter may be blocked.

Remove filter holder and clean
brewing head.

Machine blocked by scale

See “Descaling the espresso

build up.

machine” pg 17.

Difficult to insert the
filter holder.

Uneven cup filling.

Espresso tastes burnt.

Pump makes an unusually
loud noise.

Espresso machine does not
operate.

Please contact Sunbeam directly on Freecall 1800 025 059, if this guide does not solve
your query. We have experienced staff on hand to assist, Monday to Friday.

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